Except as described below, Grand Hotel does not collect or require visitors to the website to furnish personally identifying information such as names, email addresses, and phone numbers. Like most website operators, Grand Hotel does collect non-personally identifying information that web browsers and servers typically make available, such as the browser type, operating system, language preference, referring site and date and time of each visitor request. Grand Hotel also collects potentially-personally identifying information like Internet Protocol (IP) addresses. These are non-personally identifying in and of themselves, but could be used in conjunction with other information to personally identify users.
Grand Hotel’s purpose in collecting this information is to better understand how Grand Hotel’s visitors use its website. To that end, Grand Hotel may share potentially-personally identifying information with its employees, contractors, service providers, and subsidiaries. Grand Hotel will not publicly release potentially-personally identifying information except under the same circumstances as Grand Hotel releases personally identifying information.
Protection of Certain Personally-Identifying Information
Grand Hotel will use the web analytics data only to determine aggregate usage patterns for our website as described above. The Grand Hotel website does this by using either our own internal analytics software or by sending this information to a third-party service provider to help Grand Hotel analyze this data. Grand Hotel has agreements with its third-party service providers that they will not share this information with others or use the information for purposes other than to maintain the services they provide to Grand Hotel. It is possible to link cookies to personally identifying information, thereby permitting website operators, including our third-party analytics providers, to track the online movements of particular individuals. Grand Hotel does not do so and its third-party service providers are not allowed to correlate Grand Hotel data with any other data.
Grand Hotel uses the information provided by cookies to develop a better understanding of how Grand Hotel’s visitors use Grand Hotel’s website, and to facilitate those visitors’ interactions with Grand Hotel’s website. Grand Hotel may make the aggregate data obtained from web analytics (including from our third-party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.
If you do not want data about your visits to the Grand Hotel website to be collected by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. The add-on keeps your visits anonymous and prohibits any data from being sent to Google Analytics. Additionally, if you signed up to receive but no longer wish to receive electronic marketing communications from Grand Hotel, you can opt-out from receiving these communications by following the “unsubscribe” instructions in any such communication you receive.
Grand Hotel’s website is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide personally identifying information through our website.
Legal Process and Other Disclosures
Consistent with our privacy commitments, we will scrutinize third party requests for information about you for compliance with the law, including those coming from governmental agencies or civil litigants. We may access, use, preserve or disclose information about you only when we have a good faith belief that it is reasonably necessary to do so to satisfy the applicable law, regulation, legal process or lawful governmental request of any country, or to protect the rights, property or safety of Grand Hotel, its users or the public. We will provide notice of legal process or governmental requests unless prohibited to do so by law or the circumstances warrant otherwise.